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TracFone Reviews

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Overall Rating

4.5
11 Reviews
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About TracFone

Tracfone is a provider of no-contract 5G prepaid plans and smartphones. They offer Extended Service Plans where the more months you add, the more you save. They also have a promotion where you can get a Samsung Galaxy A13 5G for free when you switch to a 3, 6, or 12 month $40/mo Extended Service Plan. They offer phones from brands you trust and allow you to keep your own phone and enjoy unbeatable coverage. They operate on America’s most reliable 5G network. They offer plans with unlimited talk, unlimited text, and carryover data. They also promise that your unused data, texts or minutes will never expire with active service. They also offer live customer service and have self-service tools available 24/7. You can manage your plan and services, check your data usage, get help and more by signing in to or creating your Tracfone account. They also offer help on common topics and questions such as account management, phones, services, airtime, and more.

TracFone Pros & Cons

Pros of Tracfone Wireless:

  • Affordable Plans: Tracfone offers a variety of plans starting at $9.99 per month, with annual plans available for as low as $99.
  • No Contracts: Customers do not have to sign long-term contracts, providing flexibility in their service.
  • Flexible Plans: Plans can be customized to meet individual needs, with options for adding extra minutes, texts, and data.
  • Carry-Over Data: Unused data rolls over to the next month, allowing customers to make the most of their plan.
  • Wide Phone Compatibility: Tracfone supports a wide range of phones, including GSM unlocked and major carrier-compatible phones.
  • No Credit Check: Activation does not require a credit check, making it accessible to a broader audience.

Cons of Tracfone Wireless:

  • Limited Data Options: Tracfone does not offer unlimited high-speed data plans, and extra data is charged at $10 per GB.
  • Network Coverage: While Tracfone uses Verizon's network, coverage may vary depending on the area, and customers using AT&T or T-Mobile networks will need to switch to Verizon by 2024.
  • Slow Data Speeds: Data speeds can be slower during times of network congestion.
  • Poor Customer Service: Some users have reported inconsistent and difficult-to-access customer service.
  • Limited Premium Phone Options: Compared to postpaid carriers, Tracfone offers fewer premium phone options.

TracFone Coupon & Discount Codes

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TracFone Customer Reviews (11)

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Donna Colon
Donna Colon
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Feb 9, 2023
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Nouel Monjeau
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Feb 8, 2023
John Edwards
John Edwards
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Feb 8, 2023
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Feb 7, 2023
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Coralie Fréchette
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Gaudenzio Nucci
Gaudenzio Nucci
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Ashley Martinez
Ashley Martinez
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Feb 3, 2023

TracFone Customer’s Q&A

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TracFone Features and Benefits

Key Features and Benefits of Tracfone:

  1. Lifeline Discounts:

    • Discounts: $10 per month on any monthly smartphone, hotspot, or tablet plan with at least 4.5GB of data. Up to $35 per month on qualifying Tribal Lands.
    • Eligibility: Qualifies if household members participate in certain programs or services.
  2. No-Contract Plans:

    • Unlimited Talk & Text: Plans starting at $15 with Auto-Refill, offering unlimited talk and text for 30 days.
    • Data Options: Various data plans including 4GB, 6GB, 10GB, and 20GB carryover data.
  3. Hotspot Capability:

    • Many plans include hotspot capability, allowing users to share their data for internet access.
  4. Auto-Refill:

    • Option to set up Auto-Refill for up to 10% off monthly plans, ensuring continuous service without manual refills.
  5. Add-On Plans:

    • Additional plans for texts, minutes, and data can be added as needed.
  6. Account Management:

    • Users can manage their accounts through the My Account App or online, track balances, and buy service plans.
  7. Security & Productivity:

    • Features like Call Detector, Transfer Wizard, and Mobile Protect offer enhanced security and productivity options.
  8. International Calling:

    • The $10 Global Calling Card can be combined with another Tracfone Service Plan for international long-distance service to select destinations.
  9. Customer Support:

    • Multiple channels for customer support, including text messaging, phone calls, and online assistance.

TracFone Pricing

Tracfone offers various prepaid plans with different pricing options:

  • Basic $9.99 Plan: This plan is for flip phones only and includes 30 minutes of talk time for 30 days. It does not support smartphones.
  • Unlimited Talk & Text Plans: Starting at $15 per month, these plans include varying amounts of data:
    • $15 Plan: 4 GB of carryover data, hotspot capable.
    • $25 Plan: 10 GB of carryover data, hotspot capable.
    • $35 Plan: 20 GB of carryover data, hotspot capable.
  • Smartphone Plans:
    • $40 Plan: Unlimited talk and text, 20 GB of data, hotspot capable.
    • $192 Plan: 1.5 GB of data, 1,500 minutes, 365 days prepaid.

Discounts are available through the ACP and Lifeline programs, which can reduce the monthly cost by up to $40 (up to $110 on Tribal lands) for plans with data.

About Tracfone.com Payment Method?

Tracfone.com offers several payment methods for the convenience of its customers. Customers can manage their plans and phones, check their balance, and refill their accounts directly on the website. Major credit cards such as Visa, MasterCard, Discover, and American Express are accepted. In addition to credit and debit cards, PayPal is also an accepted payment method. Tracfone also offers an Auto-Refill option, where customers can enroll their credit or debit card for automatic payments. This can be done by texting ENROLL to 611611. It's important to note that all debit cards, including government prepaid debit cards, will work with Tracfone's automated channels. Tracfone-specific payment options may also be available. Please visit the official Tracfone website for the most accurate and up-to-date information.

TracFone FAQs

FAQ

How To Open A TracFone Account?

Steps to Open an Account on Tracfone.com:

  1. Navigate to the Website: Go to Tracfone.com and locate the "Sign Up" or "Create Account" button.
  2. Enter Personal Information: Fill in the required details such as full name, address, date of birth, and a valid email address.
  3. Choose a Username and Password: Select a unique username and create a strong password.
  4. Agree to Terms and Conditions: Read and accept the terms and conditions.
  5. Account Verification: Verify the account through the confirmation email sent to the provided email address.
  6. Completion and Confirmation: Once verified, the account is successfully created and ready for use.
FAQ

TracFone Alternatives

Top 10 Tracfone.com Alternatives:

  1. Mint Mobile: Known for its affordable prepaid plans and excellent customer service.
  2. T-Mobile: Offers a variety of prepaid and postpaid plans with extensive network coverage.
  3. AT&T: Provides reliable service with competitive prepaid plans.
  4. Verizon: Known for its strong network and variety of prepaid options.
  5. Cricket Wireless: Offers affordable prepaid plans with good coverage.
  6. Boost Mobile: Known for its no-contract plans and affordable pricing.
  7. Metro by T-Mobile: Provides affordable prepaid plans with T-Mobile's network.
  8. Google Fi: Offers flexible plans and seamless international coverage.
  9. Us Mobile: Known for its customizable plans and excellent customer service.
  10. Consumer Cellular: Offers affordable plans tailored for seniors and light users.
FAQ

About Tracfone.com Popular Products and Services?

Tracfone is a prepaid mobile virtual network operator (MVNO) that offers a variety of plans and phones to its customers. It uses the major networks—AT&T, T-Mobile, or Verizon—instead of operating its own towers. Tracfone doesn’t sell an unlimited data plan, but it does offer affordable low- and no-data packages. Additionally, you can pick up SIM cards or phones almost anywhere, including gas stations and grocery stores.

Tracfone offers a slew of no-contract prepaid plans that don’t require a credit check. Its service plans start at just $9.99/month for 30 minutes of talk, text, and data. Tracfone doesn’t offer an unlimited plan; the carrier’s plans top out at 8GB of data for $40/month. Its wallet-friendly low- or no-data plans are excellent for folks who aren’t constantly connected, such as children and seniors. Tracfone sells 30-day, 90-day, and even a few annual packages for a choice of payment intervals.

Tracfone runs on the most reliable 5G network in America - the same network as the bigger carrier. It offers Unlimited Talk & Text plus Unlimited Carryover® Data starting at 15 bucks a month. Tracfone has new plans with Unlimited Talk & Text plus Unlimited Carryover® Data starting at 15 bucks a month. It also offers phones from brands you trust. From smartphones to more basic options, Tracfone has something for everyone. You can get a Samsung Galaxy A13 5G for FREE when you switch to a 3, 6, or 12 month $40/mo Extended Service Plan.

FAQ

About Tracfone.com Prices and Cost?

Tracfone offers a variety of plans and phones. The monthly cell phone service plans range from $9.99 to $40 per month. They also offer 60-day plans, 90-day plans, and 365-day plans. The annual plans range from $99 to $199.99, which works out to be $8.25-$16.67 per month. Prices for Tracfone phones vary widely, with options such as the Samsung Galaxy A03s available for $50.99, the Nokia 2760 Flip for $19.99, and the Samsung Galaxy A54 with 1 Year of Service Bundle for $319.99. Please note that prices may vary and it's always best to check the official website for the most accurate and up-to-date information.

FAQ

How do I check my balance on Tracfone.com?

To check the balance on Tracfone.com, follow these steps:

  1. Visit Tracfone.com.
  2. Click on My Account.
  3. Enter the phone number, email address, or serial number registered with Tracfone.
  4. After logging in, the balance can be viewed.

Alternatively, balance can also be checked by sending a text message. Text Δ 123 to 611611. Please replace 123 with the phone number registered with Tracfone. Another option is to download the Tracfone My Account app for Android to check the balance.

Please note that balance information may be transmitted with a delay and may not reflect actual account balances. If the response is not clear or if more information is needed, please ask.

FAQ

Tracfone.com Return Policy?

Tracfone offers a 30-day money-back guarantee. However, there are no refunds on service plans purchases. Tracfone only accepts returns and issues refunds for cell phones bought on its official website. The company does not accept returns or authorize refunds for SIM kits or Plans. You have 30 days from the delivery date to return the device to Tracfone and receive a full refund. If anything is missing or the phone does not appear brand new, Tracfone will reject your shipment. The company will not accept and issue credit for a device that has been damaged in any way. It will send an ineligible device back using the address on the shipping label. Any exchange will be at NO COST to you. This also includes shipping and handling.

As for the shipping policy, Tracfone offers free shipping as default on all orders including phones & SIM cards (unless any exceptions are listed at the checkout). Most orders will ship in 1 - 3 business days (not including Saturdays, Sundays and holidays).

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